Terms of Service

These Terms of Service (“Terms”) govern your access to and use of ghostrev.io (the “Site”) and any services provided under the Ghost Revenue brand (the “Services”).

Legal entity: Spatari Management Î.I. (Moldova) (“Ghost Revenue”, “we”, “us”, “our”)
Contact: support@ghostrev.io (support) | legal@ghostrev.io (legal)

By accessing the Site or purchasing/using the Services, you agree to these Terms.

1) Eligibility

You must be at least 18 years old to purchase or use the Services. By using the Services, you confirm you meet this requirement.

2) Services

Ghost Revenue provides done-for-you (“DFY”) services and optional ongoing retainers, including but not limited to:

• Operations and backend systems implementation
• Community and infrastructure setups (for example: Discord, Notion)
• Automations and integrations (for example: Zapier/Make)
• Web deployment and infrastructure (for example: Vercel, Supabase, Cloudflare)
• Bot hosting, maintenance, and system support (where agreed)

The specific scope, timeline, deliverables, and communication channels may be defined in a proposal, statement of work, onboarding document, or written agreement (“Project Terms”). If there is a conflict between Project Terms and these Terms, the Project Terms control for that project.

3) No guarantees

We do not guarantee outcomes or results (including revenue, growth, performance improvements, or business success). You are responsible for your business decisions, implementation choices, and how you operate your assets.

4) Payments and Merchant of Record (Whop)

Payments for Services are processed via Whop, which acts as the Merchant of Record (“MoR”). This means:

• Whop processes payments and may handle taxes and payment receipts.
• Your transaction may also be subject to Whop’s terms and policies for checkout and payment processing.

Ghost Revenue remains responsible for delivering the Services you purchase, subject to these Terms and any Project Terms.

5) Refund policy

All sales are final. No refunds.
Refunds will not be issued for any reason, including unused time, partial usage, or changes in your situation.
Exception: If a refund is required by applicable law, we will comply to the minimum extent required.

6) Subscriptions, retainers, and cancellation

If you purchase a retainer, maintenance plan, or hosting subscription:

• You may cancel at any time with 30 days’ written notice.
• Cancellation becomes effective at the end of the 30-day notice period.
• Fees remain due during the notice period.
• We may stop work immediately if invoices are unpaid or if access is revoked, while still charging any amounts owed under the notice period.

7) Calls, scheduling, and no-show behavior

For discovery or consult calls, rescheduling may be allowed at our discretion. We strongly discourage repeated reschedules. We may cancel, no-show or decline calls if scheduling becomes abusive, unproductive, or inconsistent with our availability.

8) Client responsibilities

To deliver the Services, you agree to:

• Provide timely responses, approvals, assets, and information we reasonably request
• Provide and maintain required tool subscriptions and platform costs (you are responsible for third-party bills)
• Provide appropriate access (see Section 9)
• Ensure your use of platforms and systems complies with third-party terms and applicable laws

If you delay, disappear, or block access, we may pause work until you resume cooperation. No refunds apply.

9) Access, credentials, and security

You may grant access via admin/owner invites, shared access, or a password manager. You agree:

• You are authorized to grant access to the accounts/systems you share
• You will not ask us to bypass security or violate platform rules
• You understand that access sharing carries inherent risk, and you control your access decisions

We do not process payments on your behalf. If needed, we integrate your payment methods into your systems under your ownership.

10) Third-party platforms and outages

Our work often depends on third-party services (including Discord, Notion, Whop, Zapier/Make, Vercel, Supabase, Cloudflare, and others). You acknowledge:

• Third-party outages, bans, policy enforcement, API changes, feature removals, or downtime are outside our control
• We are not responsible for third-party failures or restrictions

11) Intellectual property, ownership, and license

We own the Services, methodologies, templates, systems, configurations, documentation, code patterns, and reusable components we create or use.

You receive a limited, non-exclusive, non-transferable, non-sublicensable license to use the delivered outputs for your internal business purposes only, subject to payment in full and compliance with these Terms.

You may not:

• Share, resell, redistribute, publish, or sublicense any deliverables
• Reverse-engineer, decompile, or attempt to extract underlying templates/frameworks
• Use our deliverables to create competing products or services

If we believe you violated this section, it is a material breach and we may immediately terminate work and revoke access to deliverables and support.

12) Case studies and publicity

Unless you notify us in writing at legal@ghostrev.io before work begins, you grant us permission to reference your brand name and general nature of work performed as part of our portfolio and case studies.

We will not intentionally publish sensitive credentials or private information. If you require strict confidentiality, you must request it in writing.

13) Acceptable use

You agree not to use the Site or Services to:

• Break laws or violate third-party terms
• Harass, spam, or abuse others
• Distribute malware, exploit vulnerabilities, or attempt unauthorized access
• Misrepresent affiliation or impersonate individuals/entities

14) Disclaimer of warranties

THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, AND NON-INFRINGEMENT.

Nothing we provide is legal, financial, or professional advice. You are responsible for obtaining your own advice where needed.

15) Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• GHOST REVENUE’S TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SITE OR SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO GHOST REVENUE FOR SERVICES IN THE LAST 30 DAYS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.
• WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION.

16) Indemnification

You agree to indemnify and hold Ghost Revenue harmless from claims, damages, losses, and expenses arising from:

• Your use of the Services
• Your breach of these Terms
• Your violation of laws or third-party terms
• Content, offers, claims, or actions in your business

17) Termination

We may suspend or terminate access to the Site or Services if you:

• Breach these Terms (including IP restrictions)
• Fail to pay on time
• Engage in abusive, unlawful, or harmful behavior
• Revoke required access or repeatedly obstruct delivery

Termination does not remove your obligation to pay amounts already due.

18) Governing law and venue

These Terms are governed by the laws of Moldova. Any dispute will be brought in the competent courts of Chișinău, Moldova, unless a different method is agreed in writing.

19) Changes to these Terms

We may update these Terms from time to time. The updated version will be posted on the Site with a new “Last updated” date. Your continued use of the Site or Services after changes means you accept the updated Terms.

20) Contact

Support: support@ghostrev.io
Legal: legal@ghostrev.io